Question 1

What are some of the services offered at Classique Concierge Home Health Care?

Accepted Answer

Classique Concierge Home Health Care provides a wide range of care-based services, including Personal Care, home management, companionship, transportation, care management, assisted living, companion care, skilled nursing care, and hands-on care. Our skilled professionals deliver the utmost care with empathy and commitment.

Question 2

Are home health aides able to give medication?

Accepted Answer

Although it varies from state to state, most do not allow home health aides to administer medications. A home health aide can remind clients when to take their medication and open prescription bottles. Classique Concierge Home Health Care offers a special medication management program for clients who require more assistance than a home health aide can provide.

Question 3

What should I expect on the first day?

Accepted Answer

Our home health aide will arrive at your home on the first day of service with a complete understanding of your needs. You can also expect our nurse to meet with you on your first day of service to learn about your health needs, create your personalized plan of care, and to obtain authorization for our services.

Question 4

When can I contact Classique Concierge Home Health Care if I have a problem?

Accepted Answer

Our clients are our top priority, and we are available 24 hours a day, seven days a week. If you would like to reach a team member outside our regular business hours (8-5 EST), dial the office number and leave a message. We respond to all messages within 15 minutes.

Question 5

How do home health aides get paid?

Accepted Answer

All home health aides are Classique Concierge Home Health Care employees, who are paid directly by the agency every two weeks.

Question 6

Does Medicare cover home care from Classique Concierge Home Health Care?

Accepted Answer

As a private pay home care agency, we do not accept Medicare payments.

Question 7

What are my options for paying?

Accepted Answer

Classique Concierge can be paid for in a number of ways. Customers often pay for homecare services using ACH or credit card. ACH allows for direct debit from your checking account, eliminating the need to write and send checks. The use of credit cards will be subject to fees. Every two weeks, clients are charged for services.

Question 8

Does my long-term care insurance cover my care?

Accepted Answer

If you have a Long-Term Care Insurance Policy, your first step should be to verify your coverage. You will need to determine if there is a deductible, what the criteria is for meeting it, as well as what your daily benefit is. The next step is to understand the limitations of using your health insurance policy to pay for your care. Navigating these benefits is a challenge, but members of our finance department can assist with verifying and maximizing the utilization of your benefits. A few of our locations accept an Assignment of Benefits. Our insurance specialist can assist you with reimbursement from your long-term care policy.

Question 9

What are your screening procedures for employees?

Accepted Answer

In recognition of how stressful the process of allowing strangers in your home can be, we have developed a rigorous 5 step screening process for all our caregivers. We hire only home care professionals who are background checked and have experience in home care. The applicant must interview with several members of our team and provide recent, verifiable references. Applicants must also undergo competency testing and orientation conducted by the company. The screening process has proven to be effective, and we have an extremely high satisfaction rating.

Question 10

Does Classique Concierge Home Health Care have COVID-19 protocols in place for home health aides?

Accepted Answer

Yes! Classique Concierge Home Health Care is committed to providing quality home care services. Prior to entering a client’s home, caregivers are given the proper personal protection equipment (PPE), wear masks, and practice social distancing. Before reporting to work, caregivers are screened for COVID-19 symptoms. If any symptoms are present or if there are sick household members, caregivers are prohibited from reporting to work and are required to follow any testing and isolation requirements in place before returning to work. We continue to monitor and comply with COVID-19 from the Centers for Disease Control and Prevention (CDC), as well as federal, state, and local health directives.

Question 11

If something comes up, can I change my service?

Accepted Answer

You come first. If anything should change ahead of your appointment, call us at 941-919-6919 and we will reschedule your service.

Question 12

I am interested. How do I get started with home care services at Classique Concierge Home Health Care?

Accepted Answer

Reach out to your nearest Classique Concierge Home Health Care location or call 941-919-6919 for your free complimentary consultation. Upon your request, we will identify a caregiver who has the skills, personality, and availability to assist you. Once the caregiver has been approved, they will begin working for you.

Question 13

What is home health care?

Accepted Answer

Home health care allows you to get the care you need without leaving home. Services might include chronic illness management, skilled nursing, physical, occupational, or speech therapy, personal care and companionship, and more.

Question 14

What is the goal of home health care?

Accepted Answer

Our home health care team will work with each individual to determine their unique goals. Some overall goals might include: Become as self-sufficient as possible, Improve your outcomes, Maintain or improve your current condition or level of function, Reduce your risk of hospitalization, Regain your independence, Slow a decline in your health status

Question 15

What services are available?

Accepted Answer

Classique Concierge Home Health Care offers a variety of services to meet the unique needs of each individual in our care. Services available include: Chronic illness monitoring and management, Personal care and companionship, In-home physical, occupational, and speech therapy, Skilled nursing, Home-based technology

Question 16

How do I start services?

Accepted Answer

If you feel that home health care services might be right for you or a loved one, you will have to obtain orders from your primary care provider. If you are unsure how to obtain orders, our team would be happy to assist you. Once orders are received, our care team will work with you to schedule a time for a home assessment to evaluate your condition and needs. Contact us at +1 (941) 800-7864 to begin the process.

Question 17

What can I expect during a home health care visit?

Accepted Answer

Each client's home health care visit will look a little bit different depending on their condition, abilities, and needs. Some things you can expect with a home health care visit include: Questions about your health condition, pain, and progress and tips on how to manage your condition and move forward, Vital sign checks, Coordination of your care with you, your primary care provider, therapy providers, and other family of your choice, Medication management and education, Skilled nursing care, physical, occupational, or speech therapy, and home health aide services, Tips and education on how to safely manage your condition and remain independent at home

Question 18

Who pays?

Accepted Answer

Home health care is usually less expensive and as effective as care in a hospital or skilled nursing facility. It may be covered by Medicare, VA, private pay, or insurance plans. Our team will work with you to determine your eligibility and level of coverage.

Question 19

Do I qualify?

Accepted Answer

fter we receive a referral, a skilled clinician will come to your home and determine, based on your insurance, whether you qualify. Some, but not all, insurance requires that you are homebound to receive home health care services. Being homebound means: You need help from a person and/or device to leave your home safely, It takes considerable effort for you to leave your home, You leave your home infrequently only for short periods of time

Question 20

Where can I get home health care?

Accepted Answer

You can receive services wherever you call home.

Question 21

How often will staff visit me?

Accepted Answer

Frequency of visits will vary with each client. Visits will be determined based on your condition, needs, insurance coverage, and recommendations from your primary care provider and home health clinician.

Question 22

Is home health care right for me?

Accepted Answer

If you are unsure whether home health care is right for you or a loved one, take our free online assessment. This short 4-5 minute assessment can help you identify if it is safe for you or a loved one to remain at home and if home health care options might be suitable.

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